Full service NetSuite support for our clients.

NetSuite Support


We understand that launching new technology at your organization can be overwhelming for your employees. Having the right support makes the process run more smoothly. 

We provide support for existing NetSuite clients, ongoing maintenance, administrative services, and support for small projects and customizations.

Talk to us about your tailored ongoing support needs.


Consulting


We have extensive experience implementing and customizing NetSuite across many industries, including software, professional services, wholesale distribution, retail, financial services, and manufacturing.

We spend time consulting with our clients to make sure these solutions are a perfect fit for the their company. We firmly believe that this is the primary step for successful implementation of NetSuite. Once implemented, we support you for as long as you use the software. We are with you for every step, and then, we too assist in scaling NetSuite to meet the demands of your growing business.

For every step from launch to scaling of NetSuite — we coach and consult our clients until all their questions are answered. We go beyond essential services, and advise our clients on best practices and how to make full use of NetSuite.


Development


Our experience encompasses 20 years of working with and implementing this software in the industry. We pride ourselves on being “experts” in this field. Our desire to bring in a new approach to help clients implement this software, so that they can have a well-optimized cloud-based solution, prompted us to start our own venture. Clients are our number one priority, and we work with them to make sure they are 100% satisfied with the product and our services. With our services, we aim at making the transition easy from client’s current accounting software to NetSuite. We sell and implement NetSuite accounting software. They are our content providers. You can visit their website here: www.netsuite.com


Customizations

We firmly believe one size doesn’t fit all. All companies are unique in their requirements, and their solutions should be as well — it must be equally compatible with the company’s demands. At Cloud Genius ERP, we are passionate about technology with a prime focus on our customers, and a promise to deliver the exact requirements. Our expert team of business analysts and software engineers carefully review your company’s requirements; based on the response, we create custom tweaks. With our extensive knowledge base we can create the perfect cloud solution meant for your business! We can script and generate tools that can be an exact match to the process of your organization. We can also help with carrying forward data and applications from your past system to NetSuite, or can establish a link between two technologies for an advanced functionality. We assure that with all the tailor-made changes, quick access to applications, and updates from past will enhance overall productivity at your organization.

We can review requirements for your business, create tailor-made solutions, and carry forward data from past systems.

You've got questions:
We have answers. Schedule a demo to find out more.

NetSuite Implementation


At Cloud Genius ERP, we focus on building relationship with our client. They will experience customer service beyond the typical vendor-client relationship. We just don’t sell the software to a prospective customer, we help them implement it. Once it functions smoothly, we support them as long as they use the software. We even help them scale NetSuite to meet the growing demands of their business. At Cloud Genius ERP, expect a custom-made implementation strategy to meet your specific business processes requirements. Our plan rigorously follows NetSuite’s protocols on implementation, plus we offer our expertise on rendering these services. Work As “One” Team: Our team comprised of management consultants and software engineers, work together with your staff to customize the implementation plan, and put into action, which can be easily supported by your company resources. Constant Data Collection To Verify Netsuite Implementation And Productivity: While implementing NetSuite, we constantly submit concrete data to our clients. For example, we may provide a data point such as how many employees were facilitated with real-time data updates upon implementation of cloud ERP. With this you can be worry-free and see your product work. During the project cycle, we also encourage customer feedback in order to gauge adjustments and implement accordingly.




Add Ons


Sometime NetSuite doesn’t cover everything out of the box, in that scenario we’ve got your back. The NetSuite marketplace makes the most of NetSuite with Apps developed specifically for NetSuite. We’ll handle the everything when it comes to evaluation and implementation. See what’s built for NetSuite at www.suiteapp.com

Serving southeastern Michigan and beyond.