Oracle Food and Beverage Connect: The Beginning of a New Era

Like many industries, the Food and Beverage market is going through significant changes in both customer attitudes and the technology and processes that businesses can use to meet these new demands. On February 4th, 170 Oracle food and beverage (F&B) customers and vendors from around the world gathered in sunny Fort Lauderdale, Florida to share some of their experiences at …

Should I Add a Managed Services Offering for My Services Business?

I recently sat down with Adam Mayo, NetSuite Industry Principal for Services, to discuss the risks and benefits of adding a new revenue stream – specifically a new managed service revenue stream – to your business. Evan Heby: What are some of the growth trends for the professional services industry in 2019? Adam Mayo: A growing trend amongst Professional Services organizations …

What is SEO and Why Should You Care: Four Terms Restaurant Owners Should Know

While acronyms like BOH, FOH and 86, are quite familiar to restaurant owners, there’s one acronym that is a household name in other industries but has restaurateurs still somewhat in the weeds: SEO. Search engine optimization, according to Whatis.com, is an area of website development that seeks to improve the way content is ranked by search engines in organic search …

Amazon Business: Your Latest Competitor or the Next Big Opportunity?

For distributors and manufacturers, the need to digitalise business operations has been persistent in recent years. They must modernise to suit the changing expectations of today’s B2B buyer, driven by both improved technology and the increasing volume of millennials entering the work place. By 2020, it’s estimated that up to 35 percent of the global workforce will be a millennial, a …

3 Tips for Family Business Survival from the Oldest Apothecary in America

It is no exaggeration to say that family businesses are the backbone of the U.S. economy – representing 64 percent of U.S. GDP, 62 percent of employment and 78 percent of new job creation, according to research from Kennesaw State University. Moreover, family businesses represent the full spectrum of America’s business landscape – ranging from small businesses to major corporations. In …

Regina Andrew Design’s Newfound Business Visibility Delivers a Better Customer Experience

Regina Andrew Design is a home furnishings company out of Detroit, Michigan. But, really, it’s much more than that. Inspired by the unbreakable spirit of their hometown, Carla Zajac and Jimi Slaven founded Regina Andrew Design out of their garage in 1998 with a mission to deliver one-of-a-kind designs that embody the grit and grace of Detroit. And just like anyone born and raised in the …

Australian Retail Executives Out of Touch with Consumer Expectations, Survey Finds

Australian retail executives don’t understand their customers—or their customers’ expectations—nearly as well as they think they do, according to research conducted by Oracle NetSuite in partnership with Wakefield Research and Bob Phibbs, the Retail Doctor. The global study of 1,200 consumers and 400 retail executives across the U.S., U.K. and Australia found a huge disconnect between shopper demands and what …

Real-Time Visibility is Key to OnDeck’s Continued Success Following Its IPO

OnDeck is a leading online platform for small business loans. It works with proprietary lending technology and analytics to aggregate and analyze thousands of data points in order to assess the creditworthiness of small businesses rapidly and accurately. The company went public in 2014—just three days after Chief Accounting Officer, Nick Sinigaglia, joined the team. Needless to say, Sinigaglia was …